Branding Essentials Upgrade

A: A concept is a unique design proposed for your logo. Each page of your concept presentation represents 1 concept presented several different ways.

A: Each Logo Design Project purchase comes with one extensive set of deliverables. The set is based on one selected design, in one layout, and includes the following file formats provided in primary color, alternate color, white on black, and black on white: .AI, .EPS, .JPG, .PDF, .PNG, and .SVG. You will also receive a logo presentation with font and color information and a Transfer of Copyright document.

A: A project start date is the first business day after both a completed deposit and completed intake have been received. For an intake to be completed, all of the required sections of the form must be completed or a representative must otherwise indicate that the intake has been completed. You will receive an email notification that your project has started and projected delivery date for your concept presentation.

A: You should receive your concept presentation within 3-5 business days of your project start date.

A: Revision requests are typically completed by the end of the next business day.

A: Deliverables are typically prepared and transferred within 1 business day.

A: Once you have received the concept presentation there are 4 options for how to proceed forward:
1) select a design and approve as final
2) approve a design and request revisions
3) cancel the project
4) purchase additional concepts.

Through the intake process we attempt to align ourselves with your desired direction for the logo and deliver quality, unique concepts for your consideration. Our hope is that there is one concept from the presentation that you at least like enough to move forward with through our revision process in order to get it exactly where you want it. Spark offers unlimited revisions to your selected concept as a representation of our commitment to delivering a final design you love.

If for any reason you are completely unsatisfied with the concepts and do not wish to continue through the revision process, you may cancel the project at any time. If you wish to purchase additional concepts, you may do so at a discounted rate, learn more.

A revision consultation call may be helpful, if you would like to schedule one please click here .

A: You will receive the source file, but will need proper software in order to make edits to the layers of the design. For general image editing such as resizing, cropping, etc you should be able to make the edits with any basic image editing software.

A: You can use this link to schedule a free project consultation – please select a day and time that works best for you and a member of our design team will reach out.